Your privacy is important to us at Griefity. This Privacy Policy outlines how we collect, use, disclose, and protect information when you use our grief support app. By accessing or using Griefity, you consent to the terms of this Privacy Policy.
Information We Collect:
a. Log in and profile information: This and is kept securely by Griefity for the purposes of managing your account and sharing information relevant to you. You can update it at any time and request permanent deletion of it at any time within the profile section of the app.
b. Communication details: We will contact you from time to time to provide updates about Griefity and the services, products, and apps we offer. You can unsubscribe from these notifications at any time.
c. Information entered into private app features (Check ins, Daily Practices): This information is accessible only by you when you are logged in to the app. You can request deletion of your information at any time.
d. Information entered into app sharing or display features (Posts, Comments, Username): This information is shared with other people using the app and is moderated by Griefity team members to ensure it meets our content guidelines.
e. Information entered for the purposes of joining a course, event, or group: This information is used internally by Griefity for organisation purposes and may occasionally be shared by co-organisers of any courses, groups, or events. When a co-organiser is involved this will be listed along with the course, event, or group information.
How We Use Your Information:
a. We use the information we collect to provide, maintain, and improve Griefity, including to personalize your experience and to communicate with you about our services.
b. We may also use your information to respond to your inquiries, troubleshoot technical issues, and detect and prevent fraudulent or unauthorized activity.
c. We may use aggregated or anonymized data for analytical purposes to understand trends and user behavior.
Sharing of Information:
a. We do not sell, trade, or rent your personal information to third parties for marketing purposes.
b. We may share your information with third-party service providers who assist us in operating Griefity and providing our services, subject to confidentiality obligations.
c. We may disclose your information if required by law or in response to legal process, such as a court order or subpoena.
Data Retention:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. If you wish for your information to be removed or deleted from our systems, please use the ‘Delete account’ option in the app profile menu, or contact us on team@griefity.com.
Security:
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Children’s Privacy:
Griefity is not intended for use by anyone under the age of 18. If you are a parent or guardian and become aware that your child has provided us with personal information, please contact us so that we can take appropriate action.
Changes to this Privacy Policy:
We reserve the right to update or change our Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by posting the revised policy on Griefity or by other means prior to the changes taking effect.
Contact Us:
If you have any questions about this Privacy Policy or our privacy practices, please contact us at team@griefity.com.
Updated 30 April 2024